Citifix

Role
Product designer — Research, UX Design, Visual Design, Prototyping

Software
Mobile & Web Application
‍
‍Awards Wins
UX Design Awards - 2024 Nominated in Professional Concepts
‍London Design Awards - 2024 Winner of Sliver in UX Design

How might we streamline and enhance the infrastructure reporting and resolution process to ensure efficient handling of city maintenance issues ?

Overview
‍CitiFix is a comprehensive mobile and web application designed to streamline the reporting and resolution of various city infrastructure issues such as streetlight outages, road surface damages, and other public maintenance concerns. The application allows residents to easily report issues and provide detailed information to the officials.

HIGHLIGHTS

The future of urban maintenance - empowering citizens and officials to report and resolve issues in real time.

QuickSpot Reporting

Enable citizens to swiftly pinpoint and report issues in their community with just a few taps, ensuring immediate attention and action.

Community Engagement

Empower citizens to report local issues, while also allowing them to collaborate on others' posts, creating a more connected and proactive neighborhood.

Effortless Task Management

Simplify maintenance team operations with streamlined system integration, enhancing coordination and efficiency.

WIREFRAME

Low-Fi Design

We started by creating basic wireframes and sketches to visualize the core functionalities. These initial designs focused on simplifying the user interface for reporting issues, automating task prioritization, and providing real-time updates. We conducted iterative testing with users to gather feedback, which helped us refine the layout and features.