HomePlayAboutResumeOn this page
Send me a hello: 👋jevinchen01@gmail.com
Bridgify AI Document Review
Role
Sole designer — Feature Scoping, Research, Interaction Design, Visual Design, Prototyping
Working closely with 2 product managers, 4 engineers, and product lead.
Timeline & Status
10/2023 - 12/2023
How might we integrate AI to streamline attorney workflows?
Attorneys face a real challenge: diving into mountains of legal documents, such as medical records, just to find a few key pieces of information. This is where AI comes in. We're exploring how it can sift through this paperwork quickly and accurately, making lawyers' lives a whole lot easier.
CONTEXT
2023: Year of AI
Technology Innovation
OpenAI released GPT-4.0 and GPTs, which like giving everyone their own magic wand to create AI. Now, from your favorite big brands to the smallest startups, everyone's launching AI tools that make everything we do smarter and more personalized. It's not just tech buzz; it's a whole new way of living with smarter tech in our everyday lives.
Bridgify AI
Bridgify AI quickly launched a simple chatbot in 2023, streamlining legal knowledge searches for users.
Beyond our chatbot, Bridgify AI aims to use advanced AI to dramatically streamline legal workflows and significantly boost work efficiency.
PROBLEM
Facing limited use cases and low readability, we must evolve beyond just chatbots
Limited Needs
1Our chatbot offers legal knowledge support but isn't integrated into attorneys' workflows.
2The AI-generated text has low readability and is challenging to use effectively.
Opportunities
1Enhancing text readability through UX design strategy to structure AI-generated results
2Beyond legal info support, we aim to streamline workflows like medical record review and report analysis.
RESEARCH
By merging our clients' needs with AI capabilities, we're optimizing solutions for maximal impact
1. Document Review
Our clients' daily task involves reviewing vast amounts of medical records to locate specific diagnosis information, which is often overwhelming
2. Report Analytic
1Our system includes a report feature that allows clients to organize and export their information, and create charts for a dashboard. However, many clients struggle with chart creation.
2The reports in our system are comprehensive, yet clients often find themselves unable to extract actionable insights from the wealth of information provided.
1ST ROUND DESIGN
Starting from AI Text Generator
Integrating AI into client workflows
1We are enhancing our report and document review page by integrating AI to generate concise document summaries and provide smart analytics, streamlining the review process
2The reports in our system are comprehensive, yet clients often find themselves unable to extract actionable insights from the wealth of information provided.
3RD ROUND DESIGN
Finalize the product flow
End-to-end user experience
1Design a homepage for effortless uploading and managing of documents by users.
2Create a usage page allowing users to easily monitor their service utilization and adjust their plans as needed
3Develop an intuitive onboarding flow to quickly familiarize first-time users with our product's features and capabilities.
